Processing Times

My current processing times are 1-2 business days. If the item needs to be made then allow the extra time that the listing states.

If you need something for a specific day then please contact me.

Shipping + Local Pick Up

There are two options:

  • Local pick up is from my home studio in Calgary, Shawnessy SW. I will contact you using the email you provided during checkout to arrange a pick up time.
  • The other option is through Canada Post. Please ensure you provide a phone number and email address as I will need these to add to your package. You will receive an email with a tracking number once it has been processed.

We ship within Canada, to the USA and Europe.

Please note that International import duties, local taxes and tariffs are the responsibility of the buyer. 

Returns

If there is an issue with your order please contact us as soon as possible. Buyers are responsible for return shipping costs. 

There are no refunds on customized/personalized items or on sale items. Items must be returned in original condition or the buyer will be responsible for any loss in value.